Program Content and Synopsis
Healthcare Growth Spending and the Role of Benefit Design Innovation
Wednesday - 21st Saturday, 2015
Michael E. Chernew, Leonard D. Schaeffer Professor of Health Care Policy, Director, Healthcare Markets and Regulation (HMR) Lab, Department of Health Care Policy. Harvard Medical School, USA
When thinking about innovation in health care, the immediate thought is about new technologies such as medicines, diagnostics, and new frontiers in microbiology. These provide wonderful new ways to improve health outcomes at a time when demographics, disease dynamics, and other factors are stressing health care systems globally. Yet they also often generate higher spending.
Managing the challenge of promoting access to innovative services in a fiscally responsible way involves strategic thinking about how resources can be combined in novel ways to deliver better care: it is about thinking differently and smarter, not just faster and with a focus on cost cutting.
This module has been developed to provide understanding healthcare spending trends and ways to address those trends. The curriculum focuses on critical strategies such as benefit design and PAYMENT POLICY. It will include discussion of value in health care and tools to identify low value services.
Course Outline
- Understand the long term drivers of spending growth
- Understanding the relationship between innovation and spending growth
- Understanding the pathways by which innovations affect spending
- Understanding the economic concepts behind benefit design innovations
- Understanding value based insurance design and its relationship to reference pricing and tiered networks
- Understanding the empirical evidence about the impact of benefit design
- Understanding novel payment models and associated evidence of their impact
- Exploring ways to identify low value and wasteful services
Total Quality Management
Sunday - 22nd November, 2015
Dr. Ossama Mosallam, TQM Dr. American University of Cairo | Dr. of Healthcare Management, Boston University, USA | Co-founder & Board Member of the Scientific Council of the Egyptian Medical Board for Hospital Management (El Zamala El Masrya), Egypt
The healthcare industry is becoming progressively challenging with advances in technology and medicine. There is a continuous pressure for zero sum error while expectations with respect to reducing the delay time and providing prompt patient care are increasingly surmounting. The organizations and institutions leading the show are those who are committed towards continuous quality improvements and therefore they take an edge in earning consumer preference and trust. Hospitals and other healthcare organizations across the globe are progressively being attracted to implement Total Quality Management (TQM) solutions in order to reduce costs, improve efficiency and provide high quality patient care services.
The origin of quality assurance initiatives in the healthcare industry extends back to the work of Florence Nightangle during the Crimean War (1854-1856). During this period the introduction of nutrition, sanitation and infection control initiatives in war hospitals contributed to reduction in the death rate from 43% to 10%. Similarly, today TQM can play an important part in establishing healthcare organizations competitive strategy; thus improving customer satisfaction and offering higher prospects for great market share and profitability. This module presents effective strategies for applying TQM solutions to healthcare industry and outlines how organizations can maintain competitive advantage while ensuring highest standards of quality in services and products
Course Outline
- What is Quality?
- History of Quality and its leaders
- The patients' rights
- Teaching hospitals to fly: Checklists!
- What is accreditation? Why?
- What is Sigma? Why Six?
- Physiology of Six Sigma
- Anatomy of Six Sigma?
- Six Sigma Lab: Six Sigma Tools
- Why Six Sigma in Healthcare?
Leadership and Management in a fast changing healthcare field: The Case of Inter-Professional Collaborative Practice Teams
Monday - 23rd November, 2015
Prof. Stefane Mostafa - Dean of the School of Environment and Health Sciences, Canadian University of Dubai
Today's healthcare organizations are undergoing a rapid transformation phase. Shifting from classical health care management to a robust model, the health care vicinities are trying their best to manage the organization by cutting down costs and increasing the value delivered to the customers. However, not every nursing home and hospital has been able to complete the transformation and are still struggling to draft management performance guidelines for effective measurement of productivity and customer services.
This module has been designed and developed to enable the attendees achieve maximum performance output. The attendees of this consortium will also understand the value of the key performance indicators in a health care setup. The guidelines will be provided with the help of real life case studies where effective performance management was introduced to enhance the overall output of the organization.
Course Outline:
- Setting up methods of focusing on organizing along with overall performance aims
- Components for precisely managing and monitoring overall performance of the organization
- Ways of ensuring accountability for results
- Ways of ensuring that responsibility for performance improvement is shared
- Ways of addressing quality and safety issues as well as those of activity and cost
Integrating Technological Innovation in Healthcare
Tuesday - 24th November, 2015
Gregory Sorensen, M.D., President and Chief Executive Officer of Siemens Healthcare in North America, Former Professor Harvard Medical School, USA
Technology plays an important role in every aspect of our lives and healthcare is no different. Medical technology is a very vast field where innovation plays a pivotal role in sustaining health. This module explain how you can integrate innovation in areas like the development of medical devices and equipment, pharmaceuticals, information technology and biotechnology in your organization and make significant difference to the lives of millions of people.
The modules focuses at some of the latest innovations in the field of healthcare technology and how those innovations help healthcare leaders to improve their capacity to provide high quality medical care. By attending this module, healthcare leaders will be able to continue to improve their practice such as improved patient care as well as better diagnosis and surgical processes.
Course Outline:
- Role of technology in healthcare
- Innovation in healthcare and its impact on improving capacity
- Integrating innovation in medical practice and improving healthcare quality
- Explore examples of technological innovations which have changed the way healthcare industry operates
- Identify patterns which might help transfer technological models of innovation across sectors, including to and from health care
- Explore cutting edge examples of technological innovation in health care delivery, and a framework to support innovation in health care organizations
Successful Change Management in Healthcare
Wednesday - 25th November, 2015
Dr. Muhanad Hirzallah, Founder & President of Healthcare Operational and Performance Excellence (HOPE)
For any organization, properly managing change is vital for achieving a successful transformation from how things are, to how things should be. One of the key concerns in Health care management is management of change and health care professionals are obligated both to acquire and to maintain the expertise needed to undertake their professional tasks, and all are obligated to undertake only those tasks that are within their competence. Moreover, change occurs continuously around us.
Managing change is about handling the complexity of the process. It is about evaluating, planning and implementing operations, tactics and strategies and making sure that the change is worthwhile and relevant. Managing change is a complex, dynamic and challenging process. It is never a choice between technological or people-oriented solutions but a combination of all. This workshop provides fundamentals of change management and how a leader overcomes resistance to change. This course covers the following:
- The need for Change
- Why Invest in Change Management?
- Required Management Skills
- Decision Making - Coalition Building - Achieving Action
- Change Principles and Change Skills
- The Change Process ADKAR
- Awareness
- Desire
- Knowledge
- Ability
- Reinforcement
- The workshop will focus on Healthcare
